April 29, 2024 Claim Bulletin: OK, NE, and IA Tornados

• GAP and CPI Claims Alert
• REPO Plus Claims Alert

Please put ‘OK, NE, and IA Tornados' in the comments section of claim filing form on the portal for expedited servicing.

Steps to Submit a Claim: 

Vehicle Physical Damage Claims and GAP Claims

• Directly call 800-998-0641
• Submit vehicle claim form OR GAP claim form by email to CAT Claims
• Submit vehicle claim form OR GAP claim form online via CenterPoint

Find claim forms on CenterPoint or email for submission

Mortgage / Real Estate Property Claims

• Directly call 800-998-0641
• Submit mortgage claim form by email to CAT Claims

Find claim forms on CenterPoint or email for submission

Important Information for RepoPlus Claims

Operations and recoveries will continue, however we may experience significant wait times in reporting losses to insurance carriers due to the number of consumers affected.

• IMPORTANT: Notify your Allied Solutions representative of any changes with your repossession processes during this storm. With regard to any changes that you may have made to your existing repossession/remarketing process, please note the following:
  • For vehicles that are being transported to IAA or Copart, we ask that you email your Allied representative to indicate that you authorize Allied to receive condition reports and/or allow Allied to physically inspect these vehicles if necessary. (If your normal process already involves directing vehicles to these salvage auctions, no action is necessary at this time).

Additional Allied Support

Your Allied representative or National Account Manager will be able to provide you with exposure lists from our tracking system of borrowers who have addresses in the most affected areas.

We are here to deliver for you.

When natural disaster strikes, the team at Allied Solutions is here to provide service to all affected borrowers. It is our intent to provide you with a streamlined and supportive claim response to all losses associated with the damage from these events.

• Dedicated CAT Team and Call Center: Allied Solutions has a dedicated claim catastrophe team (CAT) and CAT claim center with servicing hours from 7am to 6pm CST.
• Claim Processing Measures: We commit to processing each claim with minimal requests for necessary documents since many of our clients will be working in temporary locations with limited computer and document access. We also understand that certain collateral is simply no longer in the possession of borrowers, due to severe weather. We will accept this as proof of loss.
• Real Estate Property Loss: Our carriers have catastrophe teams available to handle claims to covered properties. Due to a lack of capacity to accept non licensed adjusters to the area, we may ask clients to file claims on all exposed real estate with CPI hazard or flood policies in force where damage could exist.
• Repossession Management: We can handle the process of valuation, negotiation and settlement including ensuring product cancellation and pursuing GAP as needed on the collateral. Please contact your Allied Solutions representative and we can assist you as necessary.

CAT Archive

February 29, 2024 Claim Bulletin: TX and OK Wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert

December 15, 2023 Claim Bulletin: Tennessee Tornadoes GAP and CPI Claims Alert & REPO Plus Claims Alert

September 15, 2023 Claim Bulletin: Hurricane Lee GAP and CPI Claims Alert & REPO Plus Claims Alert

August 28, 2023 Claim Bulletin: Hurricane Idalia GAP and CPI Claims Alert & REPO Plus Claims Alert

August 24, 2023 Claim Bulletin: Tropical Storm Harlod GAP and CPI Claims Alert & REPO Plus Claims Alert

August 24, 2023 Claim Bulletin: Tropical Storm Franklin GAP and CPI Claims Alert & REPO Plus Claims Alert

August 24, 2023 Claim Bulletin: WA wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert

August 18, 2023 Claim Bulletin: Hurricane Hilary GAP and CPI Claims Alert & REPO Plus Claims Alert

August 10, 2023 Claim Bulletin: Maui Fires GAP and CPI Claims Alert & REPO Plus Claims Alert

July 12, 2023 Claim Bulletin: Vermont Flooding GAP and CPI Claims Alert & REPO Plus Claims Alert

April 3, 2023 Claim Bulletin: Arkansas Tornados GAP and CPI Claims Alert & REPO Plus Claims Alert

March 27, 2023 Claim Bulletin: Mississippi Severe Storms GAP and CPI Claims Alert & REPO Plus Claims Alert 

March 14, 2023 Claim Bulletin: California Snow and Rain GAP and CPI Claims Alert & REPO Plus Claims Alert 

January 11, 2023 Claim Bulletin: Northern California Flooding GAP and CPI Claims Alert & REPO Plus Claims Alert

December 22, 2022 Claim Bulletin: Northern California Earthquake GAP and CPI Claims Alert & REPO Plus Claims Alert  

November 8, 2022 Claim Bulletin: Tropical Storm Nicole GAP and CPI Claims Alert & REPO Plus Claims Alert 

September 27, 2022 Claim Bulletin: Hurricane Ian Landfall GAP and CPI Claims Alert & REPO Plus Claims Alert 

August 3, 2022 Claim Bulletin: Nebraska Severe Storms and Kentucky Floods GAP and CPI Claims Alert & REPO Plus Claims Alert

April 7, 2022 Claim Bulletin: Pensacola, FL Storms GAP and CPI Claims Alert & REPO Plus Claims Alert

January 4, 2022 Claim Bulletin: Colorado Wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert

December 13, 2021 Claim Bulletin: Kentucky Tornados GAP and CPI Claims Alert & REPO Plus Claims Alert

September 14, 2021 Claim Bulletin: Hurricane Nicholas GAP and CPI Claims Alert & REPO Plus Claims Alert 

September 2, 2021 Claim Bulletin: California Wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert

August 30, 2021 Claim Bulletin: Hurricane Ida GAP and CPI Claims Alert & REPO Plus Claims Alert

August 23, 2021 Claim Bulletin: Tropical Storm Henri GAP and CPI Claims Alert & REPO Plus Claims Alert 

August 6, 2021 Claim Bulletin: Dixie Fire GAP and CPI Claims Alert & REPO Plus Claims Alert 

June 22, 2021 Claim Bulletin: Tropical Storm Claudette GAP and CPI Claims Alert & REPO Plus Claims Alert

October 29, 2020 Claim Bulletin: Hurricane Zeta GAP and CPI Claims Alert & REPO Plus Claims Alert

October 9, 2020 Claim Bulletin: Hurricane Delta GAP and CPI Claims Alert & REPO Plus Claims Alert

September 16, 2020 – Tropical Storm Sally GAP and CPI Claims Alert & REPO Plus Claims Alert

September 14, 2020 – Western Wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert