In this episode:
- Federal Uncertainty, State Momentum
While federal oversight is in flux, state regulators and attorneys general are stepping in to fill the gap—expect increased enforcement at the state level. - Refund Compliance Is Non-Negotiable
Ancillary product refunds remain a top priority. Lenders must ensure timely, accurate refund processing to avoid legal risks and reputational damage. - Now Is the Time to Tighten Compliance
Use this regulatory pause to audit internal processes, implement standardization across jurisdictions, and prepare for evolving enforcement trends. - Outsourcing Is a Strategic Advantage
Partnering with third-party compliance experts can help ensure refund accuracy, meet deadlines, scale operations, and reduce risk. - Consumer Protection Isn’t Going Away
Regardless of political shifts, there’s no appetite for rolling back consumer rights. Institutions that uphold borrower obligations will be better positioned for long-term trust and leadership.