Vehicle Collateral Protection Insurance (CPI)

Protect Your Portfolio and Your Borrower Experience

Unlock powerful results by leveraging Allied's superior technology, tactical communication, expert compliance, and strategic partnerships

With 40 years and over 18 million loans tracked, we discovered that while 8% of borrowers don’t verify their insurance on collateral, only 1 to 3% will remain uninsured after being informed of their requirement to maintain coverage. But you need the right tools and strategy to effectively reach borrowers. Otherwise, insurance tracking can result in significant work for staff and a less-than-ideal borrower experience.

Implement a borrower-friendly CPI program that is designed to minimize force-placements and avoid borrower frustration. Allied’s omnichannel communication strategy sends notices to borrowers with clear and easy to follow steps. Our self-service online portal empowers the borrowers to effortlessly upload proof of insurance. With Allied, you can further reduce friction points by implementing insurance tracking technology that automatically searches carrier websites for existing insurance before notices are ever sent — meaning you are reducing the number of notices sent to borrowers without staff having to lift a finger.

A CPI Program That Prioritizes Your Consumer

Allied's CPI program has been recognized industry-wide

The Center of Excellence recognition by BenchmarkPortal is one of the most prestigious awards in the customer service and support industry. Contact Centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by researches from BenchmarkPortal. Learn more at www.BenchmarkPortal.com/contact-center-certification