This blog explains what artificial intelligence is, the idea of robotics, available data tools, and how these resources are impacting risk and recovery across the financial industry.

Post-Pandemic Growth Series [PART 1]: In this blog we offer tips to grow, protect, and evolve your financial institution in the wake of COVID-19.

Emerging from the rippling waters of yet another challenging year, the auto finance market struggles with economic circumstance. Lenders need to stay abreast of the regulations as doing the right

Reported cases of fraud and scams are increasing in both frequency and severity. Knowing the differences and similarities of fraud and scams is a key way to prevent fraud from happening in the first

Low inventory, bidding wars, and high prices in real estate mean more homeowners are renovating. With more homeowners seeking financing to complete those renovations, how lenders can help with less

In 2019, the CFPB listed auto loan servicing as an area of focus and oversight to examine “unfair, deceptive, or abusive acts or practices.” Read 4 things to know about product refund liability.

Being able to leverage the power of data analytics in a single, integrated engine is a powerful, strategic tool that credit unions can use to navigate the road ahead and empower decisions to reduce

By building and enhancing a culture of learning, financial institutions gain the ability to be adaptable and nimble. A learning culture taps into what engages, motivates, and excites employees by

For credit unions, call centers, and consumers, there isn’t one specific way to prevent fraud and it’s important to incorporate a comprehensive strategy to authenticate fully and securely.

Financial institutions can utilize AI tools to better connect with consumers, share and inform them about products and services that meet their financial needs.

Learn how to start thinking outside the box (or branch) to deliver consistent, personalized, and frictionless expereinces for members of all ages.

Rate caps, remediation, and product refunds are some market conditions that are influencing financial institution decision-making as the nation looks beyond the pandemic. Discover three actionable