COVID-19 has had a severe impact on our industry. Listen to these podcasts for industry insights and strategies to continue to look forward to what comes next after the pandemic.

Hear from our partner: Gallagher shares information about how COVID-19 is impacting employer health plan costs.

Our blog recaps two short podcasts recorded with NAFCU: One on digital payment fraud and one on HELOC loan fraud.

2021 was a dynamic year for fraud and financial crimes. Financial institutions need to be decision makers in transforming the landscape to continue to mitigate vulnerabilities.

Emerging from the rippling waters of yet another challenging year, the auto finance market struggles with economic circumstance. Lenders need to stay abreast of the regulations as doing the right

Reported cases of fraud and scams are increasing in both frequency and severity. Knowing the differences and similarities of fraud and scams is a key way to prevent fraud from happening in the first

Low inventory, bidding wars, and high prices in real estate mean more homeowners are renovating. With more homeowners seeking financing to complete those renovations, how lenders can help with less

In 2019, the CFPB listed auto loan servicing as an area of focus and oversight to examine “unfair, deceptive, or abusive acts or practices.” Read 4 things to know about product refund liability.

Changing industry needs demand new, innovative solutions for technology integration, consumer education, and adaptable risk management.

Vendor vetting, is not a one-and-done solution, particularly when it comes to those handling your consumer’s data. It takes time and analytical attentiveness to determine a trustworthy partner that

For credit unions, call centers, and consumers, there isn’t one specific way to prevent fraud and it’s important to incorporate a comprehensive strategy to authenticate fully and securely.

Employee turnover is a serious threat facing credit unions today. 60% of employees report feeling detached at work, and disengaged employees are more likely to leave their current organization,